Meet Kim — your AI colleague for moving companies

Your crew carries and drives. Kim takes the quotes.

Quote requests, booked moves and questions about RUT (Sweden's household-services tax deduction), storage and insurance — by phone, email and chat. Kim is your AI colleague, answering around the clock while your moving crew is out on the job.

Data in Sweden GDPR & EU AI Act Live in 30 minutesEN · SV
The problem

Every unanswered quote request is a move booked with someone else.

Someone planning a move requests quotes from several companies and picks whoever answers fast and clearly. But your team is out on moving jobs all day — and misses the calls that come in right then.

1

Missed quotes

A quote request without a fast reply goes to whichever company gets back first.

2

Your crew is out on the job

Your staff are carrying boxes and driving — they can't answer the phone in the middle of a move.

3

The same questions every time

What does a move cost? How does RUT work? Is packing and storage included? Questions that eat up time.

Do the maths

What are you leaving on the table each month?

Drag the sliders. The numbers are yours — the assumptions are conservative.

SEK 1,100
200 st
SEK 320

Assumes 23% of contacts never get answered, and that each handled contact takes 4 min.

Missed enquiries / mo~46
Lost revenue / moSEK 50,600
Time on phone & in inbox / mo~13 h

What you could win backSEK 54,760 / mo

That's what Kim is built to catch — around the clock, across all your channels.

What it's costing you

The average moving company loses jobs every month — mostly to slow quotes and missed calls.

Missed enquiries / mo
~46
Lost revenue / mo
52k SEK
Time on phone & inbox / mo
~26 h

Benchmarks based on industry data and VOCA's pilot customers.

The solution

Catch every enquiry — even in the middle of a move.

You make money when your crew is out on jobs — not when someone has to stay behind to answer the phone and write quotes.

Kim is your AI colleague who takes that off your hands — by phone, email and web chat. Around the clock, in Swedish. Same Kim, same answers, whatever the channel.

Connected to your quoting and booking system — you keep your number.

Kim handles things like

Quote requests with addresses, size and dates
Booking moves, surveys and storage
RUT deductions, insurance and what's included
Every channel — phone, email, chat

Kim escalates to your staff when

The customer asks to speak with a person
Damage claims and complaints
Large corporate moves and special transport
Questions Kim isn't sure about
The whole flow

Customers reach out. Kim takes it. The booking lands with you.

Same flow, whatever the channel. And Kim doesn't stop working when the call ends.

Customers get in touch via
Web chatPhoneEmail
O
Kim
responds in seconds — around the clock
The booking lands in
Your systemGoogle CalendarOutlook
and takes care of
Takes the quote requestBooks the move & surveyRUT & insuranceStorage & packingRescheduling & cancellationsDamage → staff
Coming soon: customers's own AI assistant — Claude, ChatGPT or Gemini — can book for customers through VOCA's agent API.
After the visit
Follow-ups & remindersReview requestWin-backStats & insights

The customer → Kim → your system → and back again. A message on any channel reaches Kim; Kim replies and books; the booking gets written where you already work; and after the visit, Kim follows up, asks for a review and reports the numbers.

Stats & insights

Kim doesn't just answer. Kim reports.

Every call, chat and booking becomes data you can see — right in the portal. What customers are asking about, which channels are growing, and how much Kim handles on her own.

Bookings per week+38% since Kim
Last 12 weeks · example from the portal
Bookings by channel
Instagram27%
Messenger22%
WhatsApp18%
Web chat15%
Phone10%
Email8%
Social media and chat — the channels hardly anyone else answers.
Live right nowLive
1.8 sResponse time
14Bookings today
0Missed calls
It's all visible in Insights — conversion, added value and the most common questions.
More industries

Same Kim — for more than just your industry.

Kim adapts her language, questions and booking logic to the business. See how it works for others.

How you get started

From signing to live.

Onboarding takes under 30 minutes. No IT consultant. No setup fee.

STEP 01

Sign digitally

A digital agreement, signed with e-ID, with a 90-day opt-out.

≈ 5 min
STEP 02

We connect you

We connect Kim to your channels — phone, email, chat.

≈ 2 h
STEP 03

Kim gets to know you

Services, pricing model, RUT rules and quoting policies comes straight from your systems and website. No manual training work.

≈ 45 min
STEP 04

Kim is live

We activate Kim on your channels. She starts answering right away — around the clock.

Done. Around the clock.
Pricing plans

Three products — Enkel, Bas and Standard.

Kim has the same information and logic across every channel — phone, email, SMS, social media and chat. The difference between the plans is the service level and which hours Kim covers for your staff. No hidden costs or setup fees — priced per venue.

Early bird pricing — a better price for those who get in early.
Enkel
Text only — around the clock
SEK 799/ mo · per venue
SEK 9,588/yr · annual contract
Opt-out within 90 days

Chat widget on your website
Email — interprets & replies to enquiries
Social DMs — Instagram & Facebook
No phone
Choose Enkel
Bas
Every channel — text and phone, around the clock
SEK 1,999/ mo · per venue
SEK 23,988/yr · annual contract
Opt-out within 90 days

Everything in Enkel
Phone around the clock — Kim answers every call
Booking, changes & cancellations across every channel
Hands over to staff when needed
Without priority onboarding & support
Choose Bas
RECOMMENDED
Standard
Everything in Bas + priority service and customisation
SEK 4,999/ mo · per venue
SEK 59,988/yr · annual contract
Opt-out within 90 days

Everything in Bas — every channel incl. phone, around the clock
Priority onboarding & support
Dedicated setup & customisation around your routines
Booking, common questions & special requests
Same Kim, same answers, everywhere
Choose Standard

or call her right now on 076-686 73 03she answers around the clock, exactly as she would for you.

Frequently asked questions

Answers to what you're wondering.

Do we need to switch systems?

No. Everything you use today keeps working as normal. Kim connects to your existing channels — number, email, social media — without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Kim writes bookings straight there.

Does Kim hand off to a human?

Yes. Kim can hand off to your staff mid-conversation — following rules you set yourself. You decide when she hands over: when the customer asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the customer never has to repeat themselves.

Where is the data stored?

Conversation data is stored on servers in Sweden. All data processing happens under GDPR-compliant data processing agreements (DPA). The full list of our subprocessors is in our DPA.

What happens if Kim doesn't know the answer?

Kim would rather escalate once too often than give a wrong answer. If she's unsure, she says so and hands over. She never guesses at the customer's expense.

Can we cancel if it's not working out?

It's an annual agreement with a 90-day opt-out. If you're not happy, cancel within 90 days and pay only for that period — the rest of the year falls away. After 90 days, the annual agreement continues.

Book a demo

Hear how Kim sounds for you.

We'll run a live demo — online or on site.

Book a demo

or call her right now on 076-686 73 03she answers around the clock, exactly as she would for you.

VOCA · Kim — AI Receptionist for Moving Companies