An AI colleague for every service business
Restaurant, clinic, workshop, hotel or shop. Kim answers around the clock on phone, email, SMS, social media and chat, takes bookings and common questions in Swedish, and hands over to staff when needed. She adapts her language, questions and booking logic to your industry.
or call her right now on 076-686 73 03, she answers around the clock, exactly as she would for you.
At best, every unanswered customer gets irritated. At worst, they go to a competitor.
The phone rings, email comes in, someone DMs on Instagram, and a customer writes in the chat. All while your staff are busy with the people already there. It's worst exactly when you have the least time to answer: during the rush and after closing. And that's true no matter the industry.
Incoming enquiries steal focus from the customer in front of you
Phone, email, SMS and social media interrupt the work. The person standing in front of you gets half a smile. The other half is on a notification.
Under pressure, enquiries fall through the cracks
When every pair of hands is busy, the call goes unanswered, the email never gets read, the DM gets forgotten. The customer books with a competitor.
No one answers outside opening hours
Booking requests keep coming in after you've closed. Every unanswered enquiry is a lost booking and you never even find out it happened.
What are you leaving on the table each month?
Drag the sliders. The numbers are yours. The assumptions are conservative.
Assumes 23% of contacts never get answered, and that each handled contact takes 4 min.
That's what Kim is built to catch: around the clock, across all your channels.
One colleague. Every channel. Every industry.
By phone, email, SMS, Instagram, Messenger and the chat on your site. The same Kim, the same answers, wherever the customer gets in touch. She takes bookings, answers common questions and hands over to staff when needed. The conversation history goes with her, so the customer never has to repeat themselves.
Kim adapts to your industry. Vocabulary, questions and booking logic differ for a restaurant, a veterinary clinic and a tyre shop. She always tells customers she's an AI colleague and never guesses at the customer's expense.
Integrated with your existing systems. You keep your number.
Some of what Kim handles
Kim hands over to your staff when
Some of those who chose VOCA
A shop, a workshop, a gelato bar and a machinery dealer. Kim answers the same way for all of them. The first customer has had her on the line since June.
We are on the shop floor all day and we cannot always get to the phone. Kim takes those calls, two hundred since the summer and a hundred in August alone. A quarter of them came in after we had closed. She knows the range, so she works out what the customer actually needs. One caller only knew he had a big tree to fell, and he left with an order for an RH Pusher IV. Nobody goes unanswered.
- 200 calls
- answered since the summer, calls that would otherwise have gone unanswered
- 1 in 4
- came in while the shop was closed
- 31,000 SEK
- at least, from the 8 calls we know led to a purchase
Type in your website. Meet your own AI receptionist in a minute.
We read your website and train Kim on your business: opening hours, services, common questions. Then you try it right here in the browser. Ask for a booking and watch what happens.
Free · ready in about a minute · the demo is deleted after 7 days. We'll follow up by email, no spam lists.
The customer gets in touch. Kim takes it.
The booking lands with you.
The same flow no matter the channel or industry. And Kim doesn't stop working when the customer hangs up.
Customer → Kim → your system → and back again. A message on any channel reaches Kim; Kim replies and books; the booking gets written where you already work; and after the visit, Kim follows up, asks for a review and reports the numbers.
Open for agents · In development
Your website chat can also become a way in for AI agents
With Kim on your website, you have a foundation for letting compatible AI agents ask questions and help visitors take the next step in the same chat. We're developing this support with WebMCP, using the same information and booking rules.
How to prepare your website for AI agents See how booking gets more than 5× fasterKim doesn't just answer. Kim reports.
Every call, chat and booking becomes data you can see, right in the portal. What customers are asking about, which channels are growing, and how much Kim handles on her own.
The same Kim, built for your industry.
Kim adapts her language, questions and booking logic to the industry. Choose your business and see exactly how it works for you.
From start to live.
Onboarding takes under 30 minutes. No IT consultant. No setup fee.
You get started
You choose Chatt or Komplett and pay by card on the site. Done in a couple of minutes.
Kim gets to know you
We pull all the relevant info straight from your website: menu, prices, opening hours and more. Then we check in to see if there's anything else you'd like Kim to know about.
We connect you
We connect Kim to your existing systems, channels and numbers: phone, email, SMS and social media. Nothing you need to do yourself.
Kim is live
Kim goes live and answers when you can't get to it or around the clock. You decide. We continuously scan your website and pick up changes to your offering and prices automatically.
Three tiers, per venue.
Kim answers web chat, email and social media around the clock on every tier. The price is set per venue, so it grows with the chain instead of being renegotiated for every new site.
All prices are excluding VAT.
If you go over the month's volume, it tops up in steps of 10% of the volume, for 10% of the monthly price. You always get an email first.
or call her right now on 076-686 73 03, she answers around the clock, exactly as she would for you.
Answers to what you're wondering about.
Does Kim work for our specific industry?
Kim is built for service businesses. We have ready-made setups for restaurants, veterinary clinics, dental clinics, tyre shops, hotels, vehicle service and opticians, and we adapt her for you if you're in a different industry. Get in touch and we'll tell you more.
Do we need to switch systems?
No. Everything you use today keeps working as normal. Kim connects to your existing channels (number, email, social media) without new hardware or subscriptions. If you already book in Google Calendar, Outlook, BokaMera or Ganttic, Kim writes bookings straight there.
Does Kim hand off to a human?
Yes. Kim can hand off to your staff mid-conversation. According to rules you set yourself. You decide when she hands over: when the customer asks for it, for complex enquiries, or when she's unsure. The handover comes with the full conversation history, so the customer never has to repeat themselves.
Where is the data stored?
Call data is stored on servers in Sweden. All data processing takes place under GDPR-compliant data processing agreements (DPAs). A full list of our sub-processors is available in our DPA.
Can we cancel if it doesn't work out?
On Chatt or Komplett, you cancel it yourself in the portal, whenever you like: cancelling takes effect at the end of the period you've already paid for, with no lock-in period. Enterprise customers are on an annual contract with a 90-day opt-out. If you don't cancel within that window, you're locked in for the rest of the term, which then renews automatically.
Control Kim straight from your AI assistant.
VOCA speaks Model Context Protocol. Connect Kim in Claude, ChatGPT or any MCP client and manage bookings, today's pulse and settings from there.
How it worksClaude and Anthropic belong to Anthropic; ChatGPT and OpenAI belong to OpenAI. VOCA isn't affiliated with or sponsored by them. We connect via the open MCP protocol.
Hear how Kim sounds for you.
We'll run a live demo, online or on site.
Book a demoor call her right now on 076-686 73 03, she answers around the clock, exactly as she would for you.