VOCA speaks MCP — the open protocol Claude, ChatGPT and others use to plug in tools. Run your business straight from the chat: daily pulse, stats, calls and alerts.
“How did Kim do today?” — bookings, guests, calls that needed staff, and the share Kim handled alone.
Key metrics for any period: conversations, conversion, no-shows and the most common questions.
Your latest voice calls with length, outcome and quality — no transcripts or guest details.
Get notified when something needs you: quota nearing its limit, the line down, or conversations waiting.
Answer quality, open knowledge gaps (questions Kim couldn't answer) and escalation trends — so you see where Kim needs help.
Captured callback requests waiting for you — name, phone number and what the customer wants.
Opening hours, FAQ, menu, info, instructions, pronunciation, booking rules and concierge mode — the same validation as the portal, with write access.
Check availability and create or cancel bookings directly — through the same flow as phone and chat (confirmation + sync).
Log in with your VOCA account and choose which venue the assistant can read. You can revoke access anytime.
https://hivoca.com/api/mcp/mcpYou log in with your regular VOCA account. No key to paste in, no passwords shared with the assistant.
Every connection is tied to one venue and can be revoked directly in the portal. The assistant only reaches what you've approved.
Data stays in the EU. Pulse and stats are aggregated — transcripts and guest details aren't shared without an explicit choice.
Claude and Anthropic belong to Anthropic; ChatGPT and OpenAI belong to OpenAI. VOCA isn't affiliated with or sponsored by them — we connect through the open MCP protocol.
Connect in a minute from the portal.
Open the portal