Meet Kim — your AI colleague for self storage

Customers want storage now. Kim helps them around the clock.

Questions about available units, sizes and prices, booked viewings and new contracts — by phone, email and chat. Kim is your AI colleague, answering around the clock, even when the facility is unstaffed.

Data in Sweden GDPR & EU AI Act Live in 30 minutesEN · SV
The problem

One missed call is a customer renting storage from a competitor instead.

Self-storage customers decide fast and call several providers — whoever answers first wins. The facility is often unstaffed or thinly staffed, and most enquiries come in the evenings and at weekends, when nobody's there.

1

Missed rentals

The customer can't reach anyone, gets no answer about available units — and signs a contract somewhere else.

2

An unstaffed facility

You can't have staff on site around the clock. But the enquiries keep coming — around the clock.

3

The same questions every day

Sizes, prices, how access and contracts work. Questions that take time away from running the place.

Do the maths

What are you leaving on the table each month?

Drag the sliders. The numbers are yours — the assumptions are conservative.

SEK 650
210 st
SEK 320

Assumes 23% of contacts never get answered, and that each handled contact takes 4 min.

Missed enquiries / mo~48
Lost revenue / moSEK 31,200
Time on phone & in inbox / mo~14 h

What you could win backSEK 35,680 / mo

That's what Kim is built to catch — around the clock, across all your channels.

What it's costing you

The average self-storage facility loses rentals every month — mostly outside office hours.

Missed enquiries / mo
~48
Lost rental income / mo
31k SEK
Time on phone & inbox / mo
~24 h

Benchmarks based on industry data and VOCA's pilot customers.

The solution

Fill the units — without sitting on the phone.

Your staff should be running the site and meeting customers in person — not answering the same questions about sizes and prices by phone and email.

Kim is your AI colleague who takes that off your hands — by phone, email and web chat. Around the clock, in Swedish. Same Kim, same answers, whatever the channel.

Connected to your booking and contract system and your price list — you keep your number.

Kim handles things like

Available units, sizes and price quotes
Booked viewings and new contracts
Access, opening hours and insurance
Every channel — phone, email, chat

Kim escalates to your staff when

The customer asks to speak with a person
Payment and contract matters
Cancellations and complaints
Questions Kim isn't sure about
The whole flow

Customers reach out. Kim takes it. The booking lands with you.

Same flow, whatever the channel. And Kim doesn't stop working when the call ends.

Customers get in touch via
Web chatPhoneEmail
O
Kim
responds in seconds — around the clock
The booking lands in
Your systemGoogle CalendarOutlook
and takes care of
Matches the right unitBooks a viewingPrices & sizesAccess & opening hoursNew contractDispute → staff
Coming soon: customers's own AI assistant — Claude, ChatGPT or Gemini — can book for customers through VOCA's agent API.
After the visit
Follow-ups & remindersReview requestWin-backStats & insights

The customer → Kim → your system → and back again. A message on any channel reaches Kim; Kim replies and books; the booking gets written where you already work; and after the visit, Kim follows up, asks for a review and reports the numbers.

Stats & insights

Kim doesn't just answer. Kim reports.

Every call, chat and booking becomes data you can see — right in the portal. What customers are asking about, which channels are growing, and how much Kim handles on her own.

Bookings per week+38% since Kim
Last 12 weeks · example from the portal
Bookings by channel
Instagram27%
Messenger22%
WhatsApp18%
Web chat15%
Phone10%
Email8%
Social media and chat — the channels hardly anyone else answers.
Live right nowLive
1.8 sResponse time
14Bookings today
0Missed calls
It's all visible in Insights — conversion, added value and the most common questions.
More industries

Same Kim — for more than just your industry.

Kim adapts her language, questions and booking logic to the business. See how it works for others.

How you get started

From signing to live.

Onboarding takes under 30 minutes. No IT consultant. No setup fee.

STEP 01

Sign digitally

A digital agreement, signed with e-ID, with a 90-day opt-out.

≈ 5 min
STEP 02

We connect you

We connect Kim to your channels — phone, email, chat.

≈ 2 h
STEP 03

Kim gets to know you

Sizes, prices, available capacity and contract logic comes straight from your systems and website. No manual training work.

≈ 45 min
STEP 04

Kim is live

We activate Kim on your channels. She starts answering right away — around the clock.

Done. Around the clock.
Pricing plans

Three products — Enkel, Bas and Standard.

Kim has the same information and logic across every channel — phone, email, SMS, social media and chat. The difference between the plans is the service level and which hours Kim covers for your staff. No hidden costs or setup fees — priced per venue.

Early bird pricing — a better price for those who get in early.
Enkel
Text only — around the clock
SEK 799/ mo · per venue
SEK 9,588/yr · annual contract
Opt-out within 90 days

Chat widget on your website
Email — interprets & replies to enquiries
Social DMs — Instagram & Facebook
No phone
Choose Enkel
Bas
Every channel — text and phone, around the clock
SEK 1,999/ mo · per venue
SEK 23,988/yr · annual contract
Opt-out within 90 days

Everything in Enkel
Phone around the clock — Kim answers every call
Booking, changes & cancellations across every channel
Hands over to staff when needed
Without priority onboarding & support
Choose Bas
RECOMMENDED
Standard
Everything in Bas + priority service and customisation
SEK 4,999/ mo · per venue
SEK 59,988/yr · annual contract
Opt-out within 90 days

Everything in Bas — every channel incl. phone, around the clock
Priority onboarding & support
Dedicated setup & customisation around your routines
Booking, common questions & special requests
Same Kim, same answers, everywhere
Choose Standard

or call her right now on 076-686 73 03she answers around the clock, exactly as she would for you.

Frequently asked questions

Answers to what you're wondering.

Do we need to switch systems?

No. Everything you use today keeps working as normal. Kim connects to your existing channels — number, email, social media — without new hardware or new subscriptions. If you already book through Google Calendar, Outlook, BokaMera or Ganttic, Kim writes bookings straight there.

Does Kim hand off to a human?

Yes. Kim can hand off to your staff mid-conversation — following rules you set yourself. You decide when she hands over: when the customer asks for it, for complex cases, or when she's unsure. The handover carries the full conversation history, so the customer never has to repeat themselves.

Where is the data stored?

Conversation data is stored on servers in Sweden. All data processing happens under GDPR-compliant data processing agreements (DPA). The full list of our subprocessors is in our DPA.

What happens if Kim doesn't know the answer?

Kim would rather escalate once too often than give a wrong answer. If she's unsure, she says so and hands over. She never guesses at the customer's expense.

Can we cancel if it's not working out?

It's an annual agreement with a 90-day opt-out. If you're not happy, cancel within 90 days and pay only for that period — the rest of the year falls away. After 90 days, the annual agreement continues.

Book a demo

Hear how Kim sounds for you.

We'll run a live demo — online or on site.

Book a demo

or call her right now on 076-686 73 03she answers around the clock, exactly as she would for you.

VOCA · Kim — AI Receptionist for Self Storage