Restaurant booking systemKim books tables in your easyTable.
The same tables, booking types and free times your own booking page shows. Connecting takes exactly one detail from you.
What actually happens
Free times are fetched from easyTable with schedules, booking types and existing bookings applied, and filtered by party size. A time that comes back is bookable for that party.
Every booking is sent with its own id that easyTable recognises. If the reply gets lost on the way and Kim retries, no second booking is created, because easyTable sees it is the same one. That is double-booking protection on their side, not only ours.
A cancellation is marked as cancelled rather than deleted. Their delete cannot be undone, and a cancellation you can look at afterwards is worth more than an empty row when a guest insists they never cancelled.
The connection in short
Four steps
- 1Get your API key from easyTable.
- 2Open Integrations in the portal, pick easyTable and paste the key. The rest fills itself in.
- 3Choose the booking type Kim should use by default.
- 4Call your own number, book a table and check it appears in easyTable.
What Kim will not do here
We spell this out because it is cheaper for everyone to know up front than to find out with a guest on the phone.
- Bookings requiring prepayment are off by default. If you want Kim to take them you switch that on yourself, with your eyes open.
- Kim picks a booking type according to the setting, not a specific table. The floor plan stays with you.
- If you have closed online booking for a day, Kim can respect that or ignore it depending on how you set it. The default is to respect the closure.
Read on for your industry
About this connection
Does it work for several restaurants on one account?
Yes. You choose which place the venue books against at connect time, and each venue in VOCA points at its own.
What if Kim and an online guest take the last table at the same moment?
easyTable decides. Kim only books a time that came back free for that party size, and whoever is last gets a fresh suggestion instead of a table that does not exist.
Can Kim change an existing booking?
Yes, both party size and time can be moved, and cancellation works. The guest avoids calling during the lunch rush and hoping somebody picks up.
easyTable is a trademark of its owner. VOCA is an independent vendor, not part of or endorsed by them. The logo is shown to identify which system the connection is for.