CalendarKim books straight into your Google Calendar.
The calendar is already your booking book. Kim reads it to see what is free and writes the booking into the same calendar, where staff are already looking.
What actually happens
You connect the Google account that owns the calendar. After that Kim reads the calendar before every suggestion. A time that already has an event on it counts as full and is not offered.
The booking goes in as an ordinary calendar event with the guest's name, party size and phone number. Nobody has to learn a new interface, and whoever cancels in the calendar frees the time for Kim the same second.
It runs both ways. Block out a morning for stocktaking and Kim stops offering that morning, without anyone telling it to.
The connection in short
Four steps
- 1Open Integrations in the portal and pick Google Calendar.
- 2Sign in with Google and approve calendar access.
- 3Choose which calendar Kim should book into.
- 4Call your own number and book a test slot. It should be in the calendar before you hang up.
What Kim will not do here
We spell this out because it is cheaper for everyone to know up front than to find out with a guest on the phone.
- Kim sees whether a time is taken, not how many fit. A business that takes several parallel bookings at the same hour needs a real booking system instead.
- The calendar is not a customer record. Guest history, tags and after-visit follow-up live in VOCA, not in Google.
- A shared calendar where the connected account only has read access will not work. The account has to be allowed to write.
Read on for your industry
About this connection
Can Kim see what is in our other events?
Kim reads start and end times to know what is free, and writes new bookings. The contents of your other events are not used for anything else.
What if two guests want the same time at once?
The time is checked against the calendar at the moment the booking is created, not just when it comes up in the conversation. The second guest gets a fresh suggestion rather than a double booking.
Can we move to a booking system later?
Yes. One booking system is active per venue and you switch by connecting a new one under Integrations. The bookings already in the calendar are left alone.
Google Calendar is a trademark of its owner. VOCA is an independent vendor, not part of or endorsed by them. The logo is shown to identify which system the connection is for.