CalendarKim books straight into your Outlook calendar.
If you run Microsoft 365, the calendar is already where the day gets decided. Kim reads it to see what is free and puts the booking in the same place.
What actually happens
You sign in with the Microsoft account that owns the calendar. After that Kim reads the calendar before every suggestion, and a time with an event on it counts as full.
The booking goes in as an ordinary event with the guest's name, party size and phone number, visible to everyone who already shares the calendar.
Two-way, exactly like the Google connection. Add an internal meeting and that time disappears from what Kim offers.
The connection in short
Four steps
- 1Open Integrations in the portal and pick Outlook.
- 2Sign in with Microsoft and approve calendar access.
- 3Choose which calendar Kim should book into.
- 4Book a test slot through your own number and check it appears in Outlook.
What Kim will not do here
We spell this out because it is cheaper for everyone to know up front than to find out with a guest on the phone.
- As with Google, Kim sees busy or free, not how many fit at once. If you need parallel capacity, a booking system is the right route.
- Microsoft 365 Bookings is a different service from the calendar. That connection does not exist yet, and we would rather say so now than in a meeting.
- Accounts with limited delegation can read but not write. The account you connect has to be allowed to create events.
Read on for your industry
About this connection
Does it work with a shared mailbox account?
Yes, as long as the account you connect may write to the calendar. Read access is not enough, because then Kim can see times but not put the booking in.
What if someone moves a booking in Outlook?
The calendar wins. Move an event and the old time becomes free for Kim while the new one is blocked, without anyone having to report it.
Do our bookings stay if we stop using VOCA?
Yes. They are ordinary calendar events in your own calendar and they belong to you, not to us.
Outlook (Microsoft 365) is a trademark of its owner. VOCA is an independent vendor, not part of or endorsed by them. The logo is shown to identify which system the connection is for.