Kim books straight into your Cliento.
The same services, the same chairs and the same free times as your own online booking. Connecting takes a minute: you paste one key, and that is it.
What actually happens
Kim reads free times straight from Cliento, per service and per person. They are the same times your customers see when they book themselves.
Once the customer says yes, Cliento holds the time while the booking is completed, then confirms it for real. The customer gets your usual confirmation.
If the customer asks for a particular barber, Kim books with that person. If several chairs are free at once, Kim counts them all, so two customers at the same time is no problem.
The connection in short
Four steps
- 1Set up a schedule in Cliento if you do not have one. With no opening hours there are no times to book.
- 2Turn off “Bekräfta bokning med SMS-kod” under Onlinebokning, Inställningar, Funktioner. Kim cannot enter that code for the customer.
- 3Copy the key from Bokningssida or Widget and paste it into VOCA. The whole snippet works just as well.
- 4Done. VOCA shows your services and staff right away, and Kim books from the next call.
What Kim will not do here
We spell this out because it is cheaper for everyone to know up front than to find out with a guest on the phone.
- Kim only sees times Cliento shows as free. Bookings you type into VOCA by hand reach Cliento only if the time is free there, so one you squeeze in outside the schedule stays in VOCA.
- Cliento cannot look up a customer's earlier bookings. Kim can book, rebook and cancel, but cannot answer when the customer's appointment is.
- If you have set a cancellation cut-off, say 24 hours, it applies to Kim too. Inside that window Kim hands over to you instead of cancelling or moving the booking.
Read on for your industry
About this connection
Do we need an API key or a contract with Cliento?
No. Cliento's booking interface is open, so VOCA only needs the key that already sits on your own booking page. No contract, no extra cost and no waiting.
What happens if two customers want the same time?
Cliento decides. Kim holds the time at Cliento before the booking is confirmed, so whoever was first gets it and the other is offered an alternative. No double bookings.
Can a customer ask for a specific barber?
Yes. If the customer says a name, Kim books with that person and only looks at that person's times. If they do not mind, Kim takes the first free chair.
